Last Updated: 11 February 2024

This Privacy Policy describes how Aipparello Pte. Ltd. (“Aipparello”, the "Site", “Company”, "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

What data do we collect?

The Company collects the following data:

• Personal identification information (Name, email address, phone number, billing address, postal address)
• Answers to personality questionnaire

How do we collect your data?

You directly provide The Company with most of the data we collect. We collect data and process data when you:

• Complete the personality questionnaire.
• Place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

The Company collects your data so that we can:

• Select a design that matches your personality.
• Process your order and manage your account.
• Email you with special offers on other products and services.
• To conduct data analytics, analyse user behaviour and improve our services.

When the Company processes your order, it may send your data to, and also use the resulting information from, third-party service providers to process payments and delivery logistics.

How do we store your data?

Personal data may be collected and processed outside of the European Economic Area (EEA) and the United Kingdom (UK), including in Singapore and other jurisdictions. We will ensure that the transfer will be compliant with applicable data protection laws and all personal information will be secure. 

How long the Company will retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. You may request that the Company removes your personal information at any time by contacting us at support@aipparello.com. 

Marketing

The Company would like to send you information about products and services of ours that we think you might like. If you have opted-in to a marketing newsletter, you may always opt out at a later date. If you no longer wish to be contacted for marketing purposes, please send an email to support@aipparello.com.

What are your data protection rights?

The Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request the Company for copies of your personal data.

The right to rectification – You have the right to request that the Company correct any information you believe is inaccurate. You also have the right to request the Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that The Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that the Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that the Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at support@aipparello.com. 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

The Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping your personality saved for easier product purchases
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – The Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Analytics - The Company uses these cookies to collect information about your visit to our website, the content you viewed, the elements you interacted with and information about your browser, device, and your IP address. The Company sometimes shares some limited aspects of this data with third parties for analytics purposes.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Company website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Company keeps its privacy policy under regular review and places any updates on this web page. You may find the date of the last update at the top of this page.

How to contact us

If you have any questions about The Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at support@aipparello.com. 

Aipparello Pte. Ltd.

UEN: 202321325R

Singapore

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